Device Guides
Huawei Mate 10 Pro
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I can't send and receive email
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
The email isn't written correctly: See how to write and send an email.
1. Open the email account
2. Select email account
3. Create new email
4. Select recipient
5. Enter subject
6. Write text
7. Attach file
8. Send the email
9. Return to the home screen
Tap the email icon.
Slide your finger right starting form the left side of the screen.
Tap the email account drop down list.
Tap the required email account.
Tap Compose.
Tap To and key in the first letters of the recipient's name.
Tap the required contact.
Tap the field next to "Subject" and key in the required subject.
Tap the text input field and write the text for your email.
Tap the attachment icon.
Tap Files and go to the required folder.
Tap the required file.
Tap the confirm icon.
Tap the send icon when you've finished your email.
Tap the Home key to return to the home screen.
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