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Huawei Mate 10 Pro
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I can't use my mobile phone's internet connection
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Mobile data is turned off: Turn on mobile data.
List view
1. Turn mobile data on or off
Slide your finger downwards starting from the top of the screen.
Tap Mobile data to turn the function on or off.
2. Turn use of mobile data for applications on or off
Tap the settings icon.
Tap Wireless & networks.
Tap Mobile data.
Tap Networked apps.
Tap the field next to the application name in the "Mobile data" column to turn the function on or off.
3. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 8
Slide your finger downwards starting from the top of the screen.
Step 2 of 8
Tap Mobile data to turn the function on or off.
Step 3 of 8
Tap the settings icon.
Step 4 of 8
Tap Wireless & networks.
Step 5 of 8
Tap Mobile data.
Step 6 of 8
Tap Networked apps.
Step 7 of 8
Tap the field next to the application name in the "Mobile data" column to turn the function on or off.
Step 8 of 8
Tap the Home key to return to the home screen.
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