Device Guides


I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The SMS isn't written correctly: See how to write and send an SMS.

List view

1. Find "SMS Conversation"

Click Tools.
Click SMS Conversation.

2. Create new SMS

Click the new message icon.

3. Enter the recipient's number

Click the recipient input field and key in the number of the recipient.

4. Write text

Click the text input field and write the text for your SMS.

5. Send SMS

Click the send icon when you've finished your SMS.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks