Device Guides


I can't establish a wireless connection to my router

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

The entered password is incorrect: See how to find the password for your router.

List view

1. Establishing a connection to the internet

Do the following on your computer: Click the network icon.
Click Other Networks.
Click the name of your Wi-Fi Hotspot.
You'll find the Wi-Fi Hotspot name and password at the bottom of your router.
If you're asked to key in the password for your Wi-Fi Hotspot do so, and click Join.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks