Device Guides


The internet connection speed is lower than expected

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Huawei B628
Huawei B628

We found 3 possible causes:

  1. You're downloading files using a peer-to-peer program
  2. Your router is set to use the wrong network mode
  3. Not sufficient network coverage
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