Device Guides


I can't turn on my router

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Your router isn't turned on correctly: Turn your router on and off.

List view

1. Turn on your router

Turn the back of your router towards you.
Connect the power supply to the power plug and to a power point.
Turn the bottom of your router towards you.
Tap and hold On/Off to turn on your router.

2. Turn off your router

Turn the bottom of your router towards you.
Tap and hold On/Off to turn off your router.
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