Device Guides


I can't establish a wireless connection to my router

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


See how to find the password for your router.

Possible cause 1:

The entered password is incorrect

Solution:

See how to find the password for your router.

Establishing a connection to the internet
Do the following on your computer: Click the network icon.
Click the name of your Wi-Fi Hotspot.
You'll find the Wi-Fi Hotspot name and password at the bottom of your router.
Click Connect.
Key in the password for your Wi-Fi Hotspot and click Next.

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