Device Guides
Your router can't find a network
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Wrong or missing SIM: Check that a SIM is inserted in your router.
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1. Insert SIM
Take hold of the SIM holder cover and remove it.
Place your SIM as illustrated next to the SIM holder.
Slide your SIM into the SIM holder.
Replace the SIM holder cover and press it into place.