Device Guides

Huawei Ascend P7

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I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Huawei Ascend P7
Huawei Ascend P7

We found 6 possible causes:

  1. Wi-Fi isn't turned on on your mobile phone
  2. The Wi-Fi access point is using a hidden SSID
  3. There are no available Hotspots or Wi-Fi access points
  4. You're connected to a Wi-Fi network, but you're not logged on
  5. No connection to a Wi-Fi network is established
  6. A connection is refused by Hotspot or Wi-Fi access point
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