Device Guides

Huawei Ascend P7

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My mobile phone's touch screen doesn't work

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Your mobile phone isn't responding: Restart your mobile phone.

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1. 1. Restart your mobile phone

Tap and hold On/Off for at least 13 seconds.
Wait while your mobile phone restarts.
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