Device Guides

Huawei Ascend P7

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn off Bluetooth.

Step 1 of 6

1. Slide your finger down the display starting from the top edge of your mobile phone.Tap the settings icon.

Step 2 of 6

2. Tap All.

Step 3 of 6

3. Tap Bluetooth.

Step 4 of 6

4. Tap the indicator next to "Bluetooth" to turn the function on or off.

Step 5 of 6

5. If you turn on the function:Tap the name of your mobile phone to turn Bluetooth visibility on or off.

Step 6 of 6

6. Tap the home icon to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 1:

Bluetooth is turned on

Solution:

Turn off Bluetooth.

1. Find "Bluetooth"

Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.

Tap All.

Tap Bluetooth.

2. Turn Bluetooth on or off

Tap the indicator next to "Bluetooth" to turn the function on or off.

If you turn on the function:
Tap the name of your mobile phone to turn Bluetooth visibility on or off.

3. Return to the home screen

Tap the home icon to return to the home screen.

Did this solution solve the problem?

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