Device Guides

Huawei Ascend P7

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Too many applications are open: Close one or more open applications.

List view

Tap the application icon.

Tap and hold the required application until a pop-up menu is displayed.

Tap App info.

Tap Force stop.

Tap OK to confirm.

Tap the home icon to return to the home screen.

Step 1 of 6

Tap the application icon.

Step 2 of 6

Tap and hold the required application until a pop-up menu is displayed.

Step 3 of 6

Tap App info.

Step 4 of 6

Tap Force stop.

Step 5 of 6

Tap OK to confirm.

Step 6 of 6

Tap the home icon to return to the home screen.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Information for one of these devices?

No thanks