Device Guides

Huawei Ascend G6

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I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

No audio files have been transferred to your mobile phone: Transfer audio files from your computer to your mobile phone.

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1. 1. Connect mobile phone and computer

Connect the data cable to the phone socket and to your computer's USB port.
Tap Media device (MTP).

2. 2. Transfer files

Start a file manager on your computer.
Go to the required folder in your computer's or mobile phone's file system.
Highlight a file and move or copy it to the required location.
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