Device Guides

Huawei Ascend G6

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I can't install an app

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The required app isn't available in your country: Search for similar apps or wait until the required app becomes available in your country.

List view

1. 1. Open Play Store

Tap the Play Store icon.

2. 2. Find app

To search by category:
Go to the required category.
To search by name:
Tap the search icon.
Key in the name of the required app and tap the search icon.

3. 3. Install app

Tap the required app.
To install a free app:
To buy an app:
Tap the price.
Follow the instructions on the display to install the app.
Tap the Home key to return to the home screen.

4. 4. Use app

Tap the app you've just installed.
Follow the instructions on the display to use the app.
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