Device Guides

Huawei Ascend G6

Change device Change device

I can't access the internet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

You're abroad and data roaming is turned off on your mobile phone: Turn on data roaming. Please note: you may induce additional costs by turning on data roaming.

List view

1. 1. Find "Mobile networks"

Tap Settings.
Tap All.
Tap Mobile networks.

2. 2. Turn data roaming on or off

Tap Data roaming to turn the function on or off.
If you turn on data roaming:
Tap OK to confirm.

3. 3. Return to the home screen

Tap the Home key to return to the home screen.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks