Device Guides

Huawei Ascend G6

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I can't make video calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

3G isn't selected as network mode: Select 3G as network mode.

List view

1. 1. Find "Network Mode"

Tap Settings.
Tap All.
Tap Mobile networks.
Tap Network Mode.

2. 2. Select network mode

Tap LTE / WCDMA / GSM auto, WCDMA / GSM auto, WCDMA only or GSM only.

3. 3. Return to the home screen

Tap the Home key to return to the home screen.
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