Device Guides

Huawei Ascend G6

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I can't make video calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Select 3G as network mode.

Possible cause 1:

3G isn't selected as network mode


Select 3G as network mode.

1. Find "Network Mode"
Tap Settings.
Tap All.
Tap Mobile networks.
Tap Network Mode.
2. Select network mode
Tap LTE / WCDMA / GSM auto, WCDMA / GSM auto, WCDMA only or GSM only.
3. Return to the home screen
Tap the Home key to return to the home screen.

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