Device Guides

Huawei Ascend G6

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My mobile phone doesn't play a message tone when I receive a message

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Choose message tone.

Possible cause 1:

The message tone has been turned off

Solution:

Choose message tone.

1. Find "Settings"
Tap the message icon.
Tap the menu icon.
Tap Settings.
2. Turn on notifications
Tap Notifications until the function is turned on.
3. Choose message tone
Tap Tone.
If you want to use one of your mobile phone's default message tones:
Tap Ringtone.
If you want to use one of your own message tones:
Tap Music.
Tap the different message tones to listen to them.
Once you've found a message tone you like, tap Apply.
4. Return to the home screen
Tap the Home key to return to the home screen.

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