Device Guides

HTC Windows Phone 8S

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I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn on data roaming.

Possible cause 2:

You're abroad and data roaming is turned off on your mobile phone

Solution:

Turn on data roaming.

1. Find "mobile network"
Slide your finger left on the display.
Tap Settings.
Tap mobile network.
2. Turn data roaming on or off
Tap the field below Data roaming options.
Tap roam or don't roam to turn data roaming on or off.
3. Exit
Tap the Home key to return to standby mode.

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