Device Guides

HTC Windows Phone 8S

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I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Send an MMS to another recipient to check if the error is at the receiving end.

Possible cause 1:

There's an error at the receiving end

Solution:

Send an MMS to another recipient to check if the error is at the receiving end.

1. Find "Messaging"
Slide your finger left on the display.
Tap Messaging.
2. Create MMS
Tap +.
3. Enter recipient
Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.
4. Write the text
Tap the text input field.
Write the text for your MMS.
5. Insert picture
Tap the attachment icon.
Go to the required folder.
Tap the required picture.
6. Send MMS
Tap the send icon when you've finished your MMS.
7. Exit
Tap the Home key to return to standby mode.

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