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HTC Windows Phone 8S

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I can't play music

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Transfer audio files from your computer to your mobile phone.

Possible cause 1:

No audio files have been transferred to your mobile phone

Solution:

Transfer audio files from your computer to your mobile phone.

1. Connect mobile phone and computer
Connect the data cable to the phone socket and to your computer's USB port.
2. Transfer audio files
Start a file manager on your computer and find your phone in your computer's file system.
Go to the required folder in your computer's file system.
Highlight the required audio file and move or copy it to your mobile phone.

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