Device Guides
I can't use one of my apps
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
We found 6 possible causes:
- The required app is damaged or deleted
- There's an error in the operating system on your mobile phone
- You aren't using the latest version of the app
- You've got a new phone number
- You installed the app on another memory card
- There's no internet connection