Device Guides


I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The GPS navigation application isn't used correctly.: Use the GPS navigation application correctly.

List view

1. 1. Find "Navigation"

Tap the menu icon.
Tap Google.
Tap Navigation.

2. 2. Plan route and start navigation

Select one of the following options:
Say destination, go to 2a.
Enter destination, go to 2b.
Select home address as destination, go to 2c.
Select a contact address as destination, go to 2d.
Select favourite location as destination, go to 2e.
HTC One

3. 3. 2a - Say destination

Tap Speak destination.
Say the required destination.

4. 4. 2b - Enter destination

Tap Type destination.
Key in the required destination and tap enter.

5. 5. 2c - Select home address as destination

Tap Go home.

6. 6. 2d - Select a contact address as destination

Slide your finger left on the display.
Contacts with addresses are displayed.
Tap the required contact.

7. 7. 2e - Select favourite location as destination

Slide your finger right on the display.
Your favourite locations are displayed.
Tap the required destination.

8. 8. Use GPS navigation

The navigation window with information about your route is displayed.
The next route detail is displayed at the top of the display.
The travel time is displayed at the bottom of the display.
Follow the verbal instructions or the instructions on the display to go to the selected destination.

9. 9. End navigation

Tap the Return key.
Tap OK.

10. 10. Return to the home screen

Tap the Home key the necessary number of times to return to the home screen.
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