Device Guides


I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Send an SMS to another number to check if the error is at the receiving end.

Possible cause 1:

There's an error at the receiving end

Solution:

Send an SMS to another number to check if the error is at the receiving end.

1. Find "Compose"
Tap the menu icon.
Tap Messages.
Tap Compose.
2. Enter recipient
Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.
3. Write text
Write the SMS.
4. Send SMS
Tap Send when you've written your SMS.
5. Exit
Tap the Home key to return to standby mode.

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