Device Guides


I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

There's an error at the receiving end: Send an SMS to another number to check if the error is at the receiving end.

List view

1. 1. Find "Compose"

Tap the menu icon.
Tap Messages.
Tap Compose.

2. 2. Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.

3. 3. Write text

Write the SMS.
HTC One X

4. 4. Send SMS

Tap Send when you've written your SMS.

5. 5. Exit

Tap the Home key to return to standby mode.
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