Device Guides


I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn on GPS.

Possible cause 1:

GPS has been turned off

Solution:

Turn on GPS.

1. Find "Location"
Tap the menu icon.
Tap Settings.
Tap Location.
2. Choose option
Choose one of the following options:
Turn network-based GPS on or off, go to 2a.
Turn satellite-based GPS on or off, go to 2b.
3. 2a - Turn network-based GPS on or off
Tap Google's location service to turn network-based GPS on or off.
When the field next to the menu item is ticked (V), the function is turned on.
If required, tap Agree.
4. 2b - Turn satellite-based GPS on or off
Tap GPS satellites to turn the function on or off.
When the field next to the menu item is ticked (V), the function is turned on.
5. Exit
Tap the Home key to return to standby mode.

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