Device Guides

I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The message centre number is incorrect: Enter the correct message centre number.

List view

1. 1. Find "Text messages (SMS)"

Tap the message icon.
Tap Menu.
Tap Settings.
Tap Text messages (SMS).

2. 2. Save the message centre number

Tap Service center.
Key in +61411990001 and tap OK.

3. 3. Return to the home screen

Tap the Home key to return to the home screen.
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