Device Guides
I can't make voice calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
You've turned on manual network selection and are out of range of the selected network: Turn on automatic network selection.
List view
1. 1. Find "Network operators"
Slide your finger down the display starting from the top edge of your mobile phone.
Tap Settings.
Tap Settings.
Tap Mobile network.
Tap Network operators.
2. 2. Choose option
Choose one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
Select network manually, go to 2a.
Select network automatically, go to 2b.
3. 3. 2a - Select network manually
Tap Search networks.
Tap the required network.
Your display will tell you if you've access to the network you've chosen.
Your display will tell you if you've access to the network you've chosen.
4. 4. 2b - Select network automatically
Tap Select automatically.
5. 5. Return to the home screen
Tap the Home key to return to the home screen.