Device Guides
I can't use GPS navigation
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
GPS has been turned off: Turn on GPS.
List view
1. 1. Find "Location"
Slide your finger down the display starting from the top edge of your mobile phone.
Tap Settings.
Tap Settings.
Tap Location.
2. 2. Turn network-based GPS on or off
Tap Google's location service to turn the function on or off.
If you turn on the function:
Tap Agree.
Tap Agree.
3. 3. Turn satellite-based GPS on or off
Tap GPS satellites to turn the function on or off.
4. 4. Turn location access for apps on or off
Tap Location & Google search to turn the function on or off.
If you turn on the function:
Tap Agree.
Tap Agree.
5. 5. Return to the home screen
Tap the Home key to return to the home screen.