Device Guides


My mobile phone's battery life is short

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn off mobile data.

Possible cause 1:

Mobile data is turned on

Solution:

Turn off mobile data.

1. Turn mobile data on or off
Slide two fingers down the display starting from the top edge of your mobile phone.
Tap the mobile data icon to turn the function on or off.
2. Return to the home screen
Tap the home icon to return to the home screen.

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