Device Guides


I can't take pictures using the camera

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The phone memory is full and your mobile phone is set to save pictures in this memory: Set your mobile phone to save pictures on the memory card.

List view

1. 1. Turn on the camera

Tap the camera icon.
If the video recorder is turned on:
Tap the camera mode icon.
Tap Camera.

2. 2. Select settings

The following steps describe how you:
Zoom in or out
Turn flash on or off
Turn geotagging on or off
Select memory
Take a picture
HTC One (M8)

3. 3. Zoom in or out

Drag two fingers together or apart to zoom in or out.
HTC One (M8)

4. 4. Turn flash on or off

Tap the flash icon repeatedly to turn the function on or off.

5. 5. Turn geotagging on or off

Tap the menu icon.
Tap the settings icon.
Tap Geo-tag photos to turn the function on or off.

6. 6. Select memory

Tap Storage.
Tap SD card or Phone storage.
Tap the menu icon.

7. 7. Take a picture

Point the camera lens at the required object and tap the camera icon.
The picture is saved automatically.

8. 8. Return to the home screen

Tap the dot in the middle
Tap the home icon to return to the home screen.
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