Device Guides

I can't use tethering on my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Set up your mobile phone and computer for tethering.

Possible cause 1:

Your computer and phone haven't been set up for tethering correctly


Set up your mobile phone and computer for tethering.

1. Connect mobile phone and computer
Connect the data cable to the phone phone socket and to the computer's USB port.
2. Turn tethering on or off
Slide two fingers down the display starting from the top edge of your mobile phone.
Tap More.
Tap Mobile network sharing.
Tap USB network setting.
Tap USB tethering.
3. Establish connection
An internet connection from your computer via your mobile phone is automatically established.
When the connection is established, you can access the internet from your computer.

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