Device Guides

I can't take pictures using the camera

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Set your mobile phone to save pictures on the memory card.

Possible cause 2:

The phone memory is full and your mobile phone is set to save pictures in this memory


Set your mobile phone to save pictures on the memory card.

1. Turn on the camera
Tap the menu icon.
Tap Camera.
2. Take a picture
To zoom in or out:
Tap and drag the indicator to the required position to zoom in or out.
Point the camera lens at the required object and tap the lens icon.
The picture is saved automatically.
3. Choose option
You have a number of other options when taking pictures using your mobile phone camera.
Choose one of the following options:
Select scene mode, go to 3a.
Select resolution, go to 3b.
Turn geotagging on or off, go to 3c
Select memory, go to 3d.
4. 3a - Select scene mode
Tap the scene mode icon.
Tap the required setting.
5. 3b - Select resolution
Tap the settings icon.
Tap Image resolution.
Tap the required resolution.
6. 3c - Turn geotagging on or off
Tap the settings icon
Tap Camera options.
Tap Geo-tag photos.
When the field next to the menu item is ticked (V), the function is turned on.
Tap the settings icon.
7. 3d - Select memory
Tap the settings icon.
Tap Storage.
Tap SD card or Phone storage.
8. Exit
Tap the Home key to return to standby mode.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks