Device Guides

I can't receive messages on my voicemail

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Divert calls to your voicemail.

Possible cause 2:

Calls aren't diverted to your voicemail


Divert calls to your voicemail.

1. Find "Call forwarding"
Tap the menu icon.
Tap Settings.
Tap Call.
Tap Call forwarding.
2. Select divert type
The current settings will be displayed.
Tap one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
3. Divert calls to voicemail
Key in +61411000321 and tap Enable.
4. Exit
Tap the Home key to return to standby mode.

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