Device Guides
My mobile phone doesn't ring when receiving calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Silent mode is turned on: Turn off silent mode.
List view
1. 1. Turn silent mode on or off
To turn on silent mode:
Tap the lower part of the Volume key until the silent mode icon is displayed.
Tap the lower part of the Volume key until the silent mode icon is displayed.
To turn off silent mode:
Tap the upper part of the Volume key to select the required ring volume.
Tap the upper part of the Volume key to select the required ring volume.