Device Guides


I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The message centre number is incorrect: Enter the message centre number.

List view

1. Find "Service center"

Tap the message icon.
Tap the menu icon.
Tap Settings.
Tap Text messages (SMS).
Tap Service center.

2. Set up your mobile phone for SMS

Key in +61411990001 and tap OK.
+61411990001

3. Return to the home screen

Tap the Home key to return to the home screen.
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