Device Guides
HTC 10
Buy now
Search in HTC 10
I can't use my mobile phone's internet connection
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
Data roaming is turned off: Turn on data roaming.
List view
1. Find "Mobile data"
Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Mobile data.
2. Turn data roaming on or off
Tap Data roaming to turn the function on or off.
If you turn on data roaming, tap OK.
3. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 6
Slide your finger downwards starting from the top of the screen.
Step 2 of 6
Tap the settings icon.
Step 3 of 6
Tap Mobile data.
Step 4 of 6
Tap Data roaming to turn the function on or off.
Step 5 of 6
If you turn on data roaming, tap OK.
Step 6 of 6
Tap the Home key to return to the home screen.
Would you like information for your {device-name}?