Device Guides

HTC 10

Android 6.0

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on Bluetooth and Bluetooth visibility.

Step 1 of 4

1. Slide your finger downwards starting from the top of the screen.

Step 2 of 4

2. Tap the settings icon.

Step 3 of 4

3. Tap the indicator next to "Bluetooth" to turn the function on or off.

Step 4 of 4

4. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 1:

Bluetooth or Bluetooth visibility is turned off on your mobile phone

Solution:

Turn Bluetooth on or off

Slide your finger downwards starting from the top of the screen.

Tap the settings icon.

Tap the indicator next to "Bluetooth" to turn the function on or off.

Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

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