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HTC 10
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I can't receive voice calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Divert of all calls is turned on: Cancel all diverts.
List view
1. Find "Call forwarding"
Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Call.
Tap Call forwarding.
2. Cancel all diverts
Tap the required divert type.
Tap DISABLE.
3. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 7
Slide your finger downwards starting from the top of the screen.
Step 2 of 7
Tap the settings icon.
Step 3 of 7
Tap Call.
Step 4 of 7
Tap Call forwarding.
Step 5 of 7
Tap the required divert type.
Step 6 of 7
Tap DISABLE.
Step 7 of 7
Tap the Home key to return to the home screen.
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