Device Guides
I can't make voice calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 4:
Fixed dialing is turned on: Turn off fixed dialing.
List view
1. Find "Fixed Dialing Numbers"
Slide your finger downwards starting from the top of the screen.
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Tap the settings icon.
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Tap Call.
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Tap Fixed Dialing Numbers.
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2. Turn fixed dialing on or off
Tap Enable FDN to turn on fixed dialing.
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Key in your PIN2 and tap OK. The default PIN2 is 0000.
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0000
Tap Disable FDN to turn off fixed dialing.
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Key in your PIN2 and tap OK. The default PIN2 is 0000.
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0000
3. Return to the home screen
Tap the Home key to return to the home screen.
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