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Backing up the phone memory on my mobile phone
If you want to update the software on your mobile phone, it's recommended you back up the phone memory.
Connect the data cable to the socket and to your computer's USB port.
Start the program HTC Sync Manager on your computer.
Click Transfer & Backup.
Click Also back up the media content on my phone (this might take a bit longer) to turn on the function.
Click Back up now.
Click OK and wait while the phone memory is backed up.