Device Guides
Google Pixel 9
Search in Google Pixel 9
I can't receive voice calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Divert of all calls is turned on: Cancel all diverts.
List view
1. Find "Call forwarding"
Tap the call icon.
Tap the menu icon.
Tap Settings.
Tap Calling accounts.
Tap the name of your SIM.
Tap Call forwarding.
2. Cancel all diverts
Tap the required divert type.
Tap TURN OFF.
3. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Step 1 of 9
Tap the call icon.
Step 2 of 9
Tap the menu icon.
Step 3 of 9
Tap Settings.
Step 4 of 9
Tap Calling accounts.
Step 5 of 9
Tap the name of your SIM.
Step 6 of 9
Tap Call forwarding.
Step 7 of 9
Tap the required divert type.
Step 8 of 9
Tap TURN OFF.
Step 9 of 9
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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