Device Guides
No ringtone is heard on incoming calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Silent mode is turned on: Turn off silent mode.
List view
1. Turn on silent mode
Tap the upper or lower part of the Volume key.
Tap the sound mode icon.
Tap the silent mode icon to turn on the function.
2. Turn off silent mode
Tap the sound mode icon.
Tap the sound icon to turn off the function.
3. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.