Device Guides
My mobile phone's battery life is short
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 8:
Mobile data is turned on: Turn off mobile data.
List view
1. Turn mobile data on or off
Slide two fingers downwards starting from the top the screen.
Tap the network icon.
Tap the indicator next to the mobile data icon to turn the function on or off.
Tap Done.
2. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.