Device Guides


How to

Activate mobile phone

You need to activate your mobile phone before using it for the first time and after a factory reset. To use mobile network services on your mobile phone, you need to insert your SIM into your mobile phone.


List view

Enter your PIN

If your SIM is locked, key in your PIN and tap arrow right. The default PIN is 0000.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from Optus.
0000

Choose language

Tap the field next to the language icon.
Tap the required language.
Tap the required country or area.

Choose help function settings

Tap Accessibility and follow the instructions on the screen to select the required settings.
See how to select help function settings later after activation.
Tap Get started.

Set up your mobile phone as a new phone

Select Wi-Fi network

Tap the required Wi-Fi network.
Key in the password for the Wi-Fi network and tap Connect.
If there are no available Wi-Fi networks, you can use the mobile network instead.

Complete activation

Follow the instructions on the screen to complete the activation.
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