Device Guides
I can't install apps
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
There's not enough memory on your mobile phone: Uninstall apps or delete other content from the memory.
List view
1. Find "Play Store"
Slide your finger upwards on the screen.
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Tap Play Store.
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2. Uninstall apps
Tap the profile icon.
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Tap Manage apps and device.
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Tap Manage.
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Tap the required app.
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Tap Uninstall.
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Tap Uninstall.
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3. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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