Device Guides
No ringtone is heard on incoming calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Silent mode is turned on: Turn off silent mode.
List view
1. Turn silent mode on or off
Tap the upper or lower part of the Volume key.
Tap the sound mode icon.
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Tap the silent mode icon to turn on the function.
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Tap the sound icon to turn off the function.
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2. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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