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I can't make voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 10:

The selected network is out of range: Turn on automatic network selection.

List view

1. Find "Internet"

Slide two fingers downwards starting from the top the screen.

Tap the settings icon.

Tap Network and Internet.

Tap Internet.

2. Select network manually

Tap the settings icon.

Tap the indicator next to "Automatically select network" to turn off the function and wait while your mobile phone searches for networks.

Tap the required network.

Tap arrow left.

3. Select network automatically

Tap the indicator next to "Automatically select network" to turn on the function.

4. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Step 1 of 10

Slide two fingers downwards starting from the top the screen.

Step 2 of 10

Tap the settings icon.

Step 3 of 10

Tap Network and Internet.

Step 4 of 10

Tap Internet.

Step 5 of 10

Tap the settings icon.

Step 6 of 10

Tap the indicator next to "Automatically select network" to turn off the function and wait while your mobile phone searches for networks.

Step 7 of 10

Tap the required network.

Step 8 of 10

Tap arrow left.

Step 9 of 10

Tap the indicator next to "Automatically select network" to turn on the function.

Step 10 of 10

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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