Device Guides


I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Wi-Fi is turned off: Turn on Wi-Fi.

List view

1. Find "Internet"

Slide two fingers downwards starting from the top the screen.
Tap Internet.

2. Turn Wi-Fi on or off

Tap the indicator next to "Wi-Fi" to turn the function on or off.
Tap Done.

3. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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