Device Guides


I can't receive voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Missed calls are diverted too fast: Set divert delay.

List view

1. Find "Call forwarding"

Tap the phone icon.
Tap the menu icon.
Tap Settings.
Tap the name of your SIM.
Tap Calling accounts.
Tap Call forwarding.

2. Divert calls to your voicemail

Tap the required divert type.
Key in +61411000321 and tap TURN ON.
+61411000321

3. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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