Device Guides
Google Pixel 7
Search in Google Pixel 7
I can't access my mobile phone
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
The phone lock code is turned on: Turn off phone lock code.
1. Find "Security"
2. Create phone lock code using a fingerprint
3. Turn off use of phone lock code
4. Return to the home screen
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Security.
Tap Face & Fingerprint Unlock.
Tap the required phone lock code.
Follow the instructions on the screen to create an additional phone lock code.
Tap the required setting.
Tap Done.
Follow the instructions on the screen to create the phone lock code using your fingerprint.
Tap Done.
Tap arrow left.
Tap Screen lock and key in the current phone lock code.
Tap None.
Tap Delete.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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