Device Guides
I can't use my mobile phone's internet connection
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Data roaming is turned off: Turn on data roaming.
List view
1. Find "Internet"
Slide two fingers downwards starting from the top the screen.
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Tap the settings icon.
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Tap Network and Internet.
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Tap Internet.
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2. Turn data roaming on or off
Tap the settings icon.
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Tap the indicator next to "Roaming" to turn the function on or off.
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If you turn on the function, tap OK.
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3. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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